iShip Support

Please contact the carriers for the status of your packages

1-800-CALL-DHL (1-800-225-5345)
1-800-PICK-UPS (1-800-742-5877)
1-800-ASK-USPS (1-800-275-8777)

Retail iShip Customers

If you are an iShip Retail user, such as

  • An operator at The UPS Store accessing the Counter Manifest System (CMS), or
  • A UPS Customer Center operator accessing the Professional Shipping Station (PSS)

Support information is located

  • On the CMS or PSS Logon screen
  • Via the "Support..." item under the "Help" menu