iShip Technology Powers UPS Retail Shipping
The iShip Retail Service is the multi-carrier rating and manifesting technology used by over 4,200 The UPS Store franchises, Mail Boxes Etc. franchises and over 1,000 UPS Customer Centers nationwide to ship tens of millions of packages annually. These retail shipping outlets use the iShip Service behind the counter to price, ship and track packages with carriers such as UPS, the US Postal Service, DHL, and FedEx*.
iShip Professional Shipping Station
The iShip Professional Shipping Station is a shipping client designed for high-volume environments and experienced shippers. iShip also developed a branded version of iShip PSS, with custom features, for The UPS Store called the Counter Manifest System (CMS). Retail counter staff use iShip PSS/CMS to process packages brought in by individual, retail shippers. iShip PSS/CMS offers:
- Tracking for all major small parcel carriers
- International and Domestic pricing and shipping for UPS, the US Postal Service, DHL, FedEx Express*, and FedEx Ground*
- Carrier rate management with custom retail pricing
- Local scale integration
- Thermal label printer support
- Integration with point-of-sale systems
- End-of-day processing
- Management reporting capabilities
* Available if authorized by FedEx.
iShip Customer Entry Station
UPS Customer Centers also use the iShip Customer Entry Station (CES) to assist customers with pre-processing their shipping information before they engage counter personnel with their shipment. CES generates a bar-coded Traveler label used to quickly recall the package information in the Professional Shipping Station. CES is set up as a kiosk that lets retail shippers:
- Enter origin and destination information, desired delivery date/time, and other key information
- Maintain a personal address book of their frequent recipients
- Send themselves and their recipients Shipment Notification e-mails with package tracking information